Privacy Policy

1. Introduction

At eShop Naija, we are dedicated to safeguarding your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our multivendor store.

2. Information We Collect

We collect different types of information to provide you with our services:

Personal Information: When you create an account, place an order, or contact us, we may collect information such as your name, email address, phone number, shipping address, and payment details.
Usage Data: We gather data on how you interact with our site, including your IP address, browser type, access times, and pages visited.
Cookies: Our website uses cookies to improve user experience. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

Your information may be used for the following purposes:

Order Processing: To process and fulfill your orders, including shipping and billing.
Communication: To send you order confirmations, updates, and respond to your inquiries.
Service Improvement: To enhance our services and improve user experience.
Marketing: To send you promotional offers and newsletters, with your consent.
Legal Compliance: To comply with applicable laws and regulations.

4. Information Sharing

We are committed to protecting your information and do not sell it. However, we may share your data in the following circumstances:

With Service Providers: We may share your information with trusted vendors who assist us in operating our store and delivering services.
For Legal Reasons: We may disclose your information to comply with the law, or protect our rights.

5. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

Access: The right to request access to the personal data we hold about you.
Correction: The right to request corrections to inaccurate or incomplete information.
Deletion: The right to request the deletion of your personal information.
Objection: The right to object to or restrict the processing of your data.

To exercise these rights, please contact us

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access and misuse. However, please be aware that no online transmission is completely secure.

7. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. When we do, we will post the revised policy on our website and update the effective date. We encourage you to review this policy periodically.